CannTrust Holdings Inc. […]
Dear Valued Customer,
Given the evolving COVID-19 situation across the country, CannTrust is acting in accordance with the guidance for social distancing, where possible. Our customer service department remains open, but due to a reduction in on-site staff you may experience a delay in our response time. As we deal with a critical situation, the safety of our patients, employees, partners, and community at large is of utmost importance for us.
We thank you for your understanding and we hope to return to regular service levels as soon as possible.
Please note that our offices will be closed for Canada Day on Wednesday, July 1, 2020.
The Customer Care team will resume regular office hours on Thursday, July 2, 2020 at 9 AM Eastern Standard Time.
Happy holiday from our entire team.