CannTrust Apologizes for Longer Than Normal Wait Times

Dear CannTrust Clients,

Due to our overwhelming popularity we have been experiencing larger call volumes than expected! We realize no one wants to wait on the phone…even for something great!

So in order to serve you better, we are currently upgrading our systems and integrating state-of-the-art technology.

In the meantime, we ask you to help us help you by contacting our Customer Care Team outside of our peak hours of 10 am – 4 pm.

Currently our wait times are shortest between 8 am and 10 am, and between 4 pm and 8 pm.

We appreciate your patience and thank you for choosing CannTrust™ as your trusted supplier of pharma-grade medical cannabis.
For more information on CannTrust’s products and services please call 1-855-794-2266 or visit


The CannTrust Team