PLEASE READ: Important Next Steps
Thank you for registering as a patient with CannTrust. We appreciate your trust in us and we are confident that we will earn your continued loyalty with our quality products and our dedication to personal, professional service.
In order to activate your account, we need to verify your medical document which would be completed by your Health Care Practitioner. Once we have matched your medical document to your registration, you will receive an email confirming that you are now an active client and you can place your first order!
If do not have a valid Medical Document, please follow the steps below to obtain one:
Step 1: Talk with you Health Care Practitioner about medical cannabis and if it is right for you. If you do not have a Health Care Practitioner to talk to, click here to find a clinic near you.
Step 2: Download a Medical Document (PDF DOWNLOAD) for medical cannabis and have your Health Care Practitioner complete it.
Step 3: Submit your completed documents to CannTrust by mail or via secure fax to 1-844-295-6641.
Note: If you would like to have a family member or caregiver communicate with us or place orders on your behalf, please fill out the Caregiver Amendment Form and submit to CannTrust by mail or via secure fax to 1-844-295-6641.
We look forward to being your trusted health care partner.
Customer Care Team
Toll Free Number: 1-855-794-2266
Secure Fax: 1-844-295-6641