We apologize. We will do better.
Dear Valued Patients,
My name is Peter Aceto, and on October 1, 2018 I joined CannTrust as its new CEO.
In four short weeks I have fallen in love with this company, whose success and roots come from our medical clients.
I have heard many stories from our patients about how they rely on us to deliver standardized medicinal cannabis in a reliable consistent way.
Unfortunately, we have recently fallen short of our promise.
With the recreational volumes we have encountered, as well as the impact that legalization has had on some of our third-party testing labs (who we rely on to ensure our product exceeds our quality standards) our inventory has become very low and we have been temporarily out of stock in several popular product lines.
This is a very serious matter, and we are pushing very hard to fix it urgently. We expect to have our standardized oils and capsules back in stock by this weekend, along with two strains of dried flower.
We promise to keep you updated on all product and strain releases in the upcoming weeks.
Please accept my personal apology for letting you down.
We will get this fixed and will take every step to make sure that we never let you down again.